Online bookings can be made anytime https://system.spektrix.com/kingsheadtheatre/website/EventCalendar.aspx

Bookings in person can be made at the Box Office 6pm until the start of the last evening show.

At weekends bookings can be made 1 hour before matinee performances and from 6pm until the start of the last evening show.

 

Telephone bookings can be made by calling 0207 226 8561 Monday to Friday 10:30am - 6:00pm (not including Bank Holidays).

 

Terms and Conditions 

 

Tickets are non-refundable.

 

Latecomers and Re-Admitance There is a strict no re-admittance policy due to the intimacy of the auditorium. Latecomers may either be asked to wait until a suitable break in the performance, or be refused admission at the discretion of the Front of House staff.

 

We are under no obligation to offer refunds or exchanges on your tickets if you are refused entry to a performance due to being late or you are unable to attend a performance due to any travel problems beyond our control.

 

Transfers Tickets can only be transferred within performances of the same run, subject to availability and at the discretion of the theatre for £2 fee per ticket plus any price difference between performances. Requests to transfer tickets can only be made by phone on 0207 226 8561 up until 6pm the day before the show for which you originally had tickets booked for, and by Friday 6pm for all performances Saturday-Monday.

 

Resales Tickets must not be sold for profit or commercial gain by any outlet other than the King's Head Theatre. Failure to comply will make this ticket and transaction void. If a performance is sold out we will endeavour to sell any returned tickets, subject to availability. If a ticket is resold we will issue a voucher to you for your ticket. The voucher will expire after 12 months, from the date of the issue of the voucher and can be used for payment for future bookings at the King's Head Theatre only. 

 

Concessions Concessions are available to senior citizens, Equity/BECTU members, students, under 18s, NHS workers and people with registered disabilities. Concessions are available to our shows excluding previews and other selected performances, they are subject to availability and must be mentioned at the time of booking. You may be required to bring proof of concession with you to the theatre, if you fail to provide proof then we will ask you to pay the difference to a full price ticket. Concessionary rates are not available when booking Premium Seats.

Discounts Any discounts, including promotional codes, must be inputed online, or quoted to a member of staff in person or by phone before a booking is completed. Discounts cannot be retroactively applied to orders once completed.

Access If you registered disabled and require an essential companion in order to visit the theatre then we will provide your companion with a complimentary ticket. We are wheelchair accessible but space is limited so we do advise booking as far in advance as possible. For all access bookings we recommend booking by phone on 0207 226 8561 or emailing boxoffice@kingsheadtheatre.com

 

Groups For groups of 10 or more there is a £1 discount per ticket or more people, when booked by telephone on 0207 226 8561. Educational groups receive 1 free teacher/facilitator ticket for every 10 bought.

 

Recording Any recording of the performance either audio or visual is strictly prohibited. The theatre reserves the right to refuse entry of, and use of, such equipment on the premises.

 

Cancellations Tickets may not be exchanged or refunded except in the case of a cancelled performance. In the event that a performance has to be cancelled only the face value of your ticket is refundable. In any event, personal arrangements including travel and accommodation relating to the event which have been arranged by you are at your own risk and are not refundable by us.